Courier services
Scheduled ground courier services
- Two routine daily pickups may be available for established clients within the metro area
- Lock boxes are available for after-hours specimen retrieval
- Your Account Representative will provide you with your individual courier schedule
On-demand/On-request ground courier services
- Clients who do not need regularly scheduled pickups can be set up for on-demand/on-request pickups
- Allina Health Laboratory cannot provide On-demand/On-request courier services for specimens that are to be passed through AHL to an alternate testing laboratory
- Lock boxes are available for after-hours specimen retrieval
- Your Account Representative will provide you with your individual courier schedule
Holiday scheduled courier services
Christmas eve and Christmas day 2020
New Year's eve and New Year's day 2020-21
Winter weather
RUSH Courier Services
Allina Health Laboratory offers unscheduled (Rush) courier service at a charge.
If your scheduled or an On-Demand/On-request pick up does not meet your needs, or if you are calling after your designated time, outreach clients may call our Client Services department at (612) 863-4678 Option 1, or (800) 281-4379, Mon – Fri (7am – 7pm) to request a Rush pick up. If you prefer, you may also call your own courier to transport your specimen to the Central Laboratory. All Allina Health sites should place the request for unscheduled pickups directly with TForce.
If you request a rush courier service through Allina Health Laboratory, we will contact TForce courier service to request a pick up for your specimens. TForce guarantees a two hour service (time from call placed to TForce to specimen drop) for clients within 20 miles of our Central Laboratory; clients located 21-40 miles of the Central Laboratory are guaranteed delivery within 2.5 hours. The charge for this pick up will be tiered pricing dependent on your location that will be billed back to you on your monthly invoice.
RUSH courier service for weekend or holiday stats, or stats prior to 7am and after 7pm should be called directly to your own courier service.
Web Site: TForce Final Mile Courier Services
Getting to Allina Health Laboratory Central Lab (shipping and receiving, docks, administration)
The Central Laboratory is located on the second floor in the 10th Avenue Facility. This building is located between Abbott Northwestern Hospital to the north and the Allina Commons to the south.
Shipping of Specimens
Allina Health Laboratory will not be responsible for the shipping charges incurred when sending specimens from your facility. For your convenience, we will provide the FedEx air bill and clinical pak, as well appropriate internal packaging materials to your facility, but we will require that the shipping charges be applied to your Fed Ex account. The FedEx air bills you receive from Allina Health Laboratory will be preprinted with our address and payment indicated to be billed to sender. You will need to add your FedEx account number to the air bill.
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