Frequently asked Questions (Who do I contact?)
Specimen labeling
Specimen labeling & packaging
Submitting a specimen via a packing list
Rerouting a test due to instrument issues
Downtime process
Forms
Add-on/cancel form
Downtime form
Excellian supplemental form - FNA
Excellian supplemental form - Pathologist consultation
Excellian supplemental form - Breast
Not all the following processes/procedures may apply to your site
Anatomic pathology manual order documentation
FNA adequacy by telepathology
Meconium collection instructions
Proprietary kit testing
Sending STAT specimens direct to HCMC
Submission of specimens for transfusion services testing
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Excellian non-interfaced charges
Individual invoices for affiliate-owned clinics
Requests for billing demographics
Workflow for Affiliate MSO billing
Communications
COVID-19 testing updates, November 10, 2020
COVID-19 collection updates, May 6, 2020
COVID-19 serology testing, April 22, 2020